Shipping policy
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Shipping Policy
Order Processing Time
All orders are processed within 1ā5 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipping your order, we will contact you via email.
Custom Products Shipping
Custom or personalized products require additional preparation time.
Processing Time:
Custom products typically take 3ā7 business days to design, produce, and prepare for shipment.
Shipping Time:
Estimated delivery time depends on your location.
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United States: 5ā10 business days
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International: 10ā20 business days
Because these items are made specifically for you, processing time may be longer during peak seasons.
Print-on-Demand (POD) Products
Print-on-Demand items are produced after your order is placed.
Production Time:
2ā5 business days
Shipping Time:
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United States: 4ā8 business days
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Canada & Europe: 7ā15 business days
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Rest of the World: 10ā20 business days
POD products may be shipped separately from other items if they are produced in different facilities.
Digital Products
Digital products are delivered electronically.
After your purchase is completed, you will receive:
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An instant download link, or
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An email with access instructions
No physical item will be shipped for digital products.
If you do not receive your download link, please check your spam folder or contact us.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
Occasionally, we may offer free shipping promotions.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can track your package.
Please allow 24ā48 hours for tracking information to update.
Incorrect Address
Please ensure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery with photos of the product and packaging.
We will work with the shipping carrier to resolve the issue.